Island Health is planning on replacing the Nurse Call systems at Victoria General Hospital (VGH) with a new, unified Nurse Call system. There are currently five different Nurse Call systems which have been

installed since the facility was opened in 1981. 70% of the existing Nurse Call systems are now obsolete and spare parts are no longer available from suppliers. Of the remaining 30% for which spares are available, the system (Telligence HC) has been identified in the last 2-3 years as being at ‘end of life’.

This means that spare parts may be increasingly difficult to acquire. 

 This design will focus on the D&T building at Victoria General Hospital as it has the most out of date Nurse Call systems in use on the site. The North and South Towers will be upgraded at a later date as funding becomes available; however, design work in the D&T will need to take this future expansion into consideration. 

A feasibility study was completed at the VGH site, written in 2023. Refer to the attachment: “3.VGH Nurse Call Systems Upgrade Feasibility Study.”